Return Policy
At Titus Truck Accessories, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 10 days of delivery for a refund.
Return Conditions
- Item must be in new, unused, and resalable condition.
- All original tags, labels, and packaging must be intact.
- You must obtain a Return Merchandise Authorization (RMA) number prior to shipping the item back.
- Original shipping costs are non-refundable.
- Return shipping costs must be paid by the customer, unless the item is defective or was shipped in error.
- A 15% restocking fee will be deducted from your refund to cover processing and handling costs.
- Refunds will be issued to the original payment method within 7–10 business days of receiving the returned item.
Exceptions
- Custom or made-to-order items cannot be returned.
- Items that have been installed, used, or modified are not eligible for return.
- Clearance or sale items may have a shorter return window.
- Defective items or items shipped in error are exempt from the restocking fee and return shipping costs.
We reserve the right to refuse returns that do not meet the above conditions.
How to Initiate a Return
To initiate a return, please contact our customer service team at Info@Titustrucks.com. Our representatives will be happy to assist you and provide an RMA number.
Thank you for shopping with Titus Truck Accessories. We appreciate your business and look forward to serving you again in the future.